Control quality involves activities used to evaluate whether the product or service meets quality requirements that are specified for the project. Quality control is very crucial in project management because it ensures that everything is within the scope of the project planning.
In project management, the project managers define as well as codifies the standards of the project that needs to be required in order to be successful. Moreover, how the standards will be confirmed or achieved is also stipulated in quality planning. Quality planning is very important because it influences the scheduling, costs and other factors involved. Without it, the project has a huge tendency to carry risks that it will be difficult to satisfy the requirements in the end.
One of the tools in quality management is control quality. It is a process of inspecting and verifying the product and services provided by the seller. It also involves monitoring and recording the results of executing the quality activities in order to assess the performance of the project. This process is also necessary for creating recommendations for changes if necessary.
There are many benefits of control quality and these include (1) validating the deliverables, (2) meeting the requirements as specified by the stakeholders, (3) identifying cause of poor product quality, (4) recommending necessary actions to eliminate problems related to quality.
In order to implement control quality, it is necessary to use the right inputs. Information from project management plan, quality metrics, quality checklist, work performance data, approved change requests, as well as deliverables, are necessary. The control quality is used to create quality control measurements, validated changes, verified deliverables, work performance information and change requests.
The control quality is an important process in quality planning and all effective project management processes should utilize it.
This term is defined in the 5th edition of the PMBOK.