Control Communications

Information is important in project management because it allows stakeholders to know if the project is doing well or not. The information may be reported as text, graphical display or other channels so that they can be analyzed.

Control communications, in project management, is the process of controlling and monitoring the communication of the project life cycle so that the information requirements of all project stakeholders are satisfied. The benefit of control communications is that it provides the optimal flow of information to all participants at any given moment as well as time.

Communication in project management is a critical key to managing all communication channels  so that miscommunication does not happen.  It allows project managers as well as stakeholders to get the information that they need when they expect them using the methods that they want.

It is important to take note that the control communications deal with different pieces of project communication which include personnel performance feedback reports, progress on schedule, information related to new baseline and costs status and forecast. Moreover, different communication activities are also involved in control communications which include internal, formal, official, oral and vertical reports.

This particular process triggers iterations in the manage communication processes or plan communications management. Different elements in communication can trigger immediate revisions.

Control communications are also involved in the different inputs for communication such as stakeholder communication requirements, the time frame of frequency, deliverable status, progress report, issue log, work data performance and just about anything that needs to be communicated to the rest of the stakeholders of the project. With this particular process, the information will help stakeholders as well as the project manager to make the best decisions based on the types and amount of information that they have.

This term is defined in the 5th edition of the PMBOK.

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