Project Quality Management is a critical aspect of the performing organization, and integral to project management. It includes the processes and activities, that determine the quality policies, objectives, and responsibilities necessary to assure that project requirements are met. Project Quality Management implements the organization’s Quality Management System via policies, procedures, and continuous improvement activities, as appropriate. Processes critical to the Quality Management System include Quality Planning, Quality Assurance, and Quality Control.
Quality Planning is an integral part of project management. It identifies relevant quality standards and determines how they can best be satisfied.
Quality Assurance ensures that project management utilizes the quality processes needed to meet project requirements in a planned and systematic manner.
Quality Control monitors specific project outputs and determines compliance with applicable standards. It also identifies project risk factors, their mitigation, and looks for ways to prevent and eliminate unsatisfactory performance.
In summary, Project Quality Management is the foundation for the organization’s products and services.
This term is defined in the 3rd and the 4th edition of the PMBOK.
