Project Management Knowledge

Quality Management and Control Tools

Project management requires different types of quality planning tools. The Quality Management and Control tools refer to the tools that are used to sequence as well as provide links to the activities identified during project management planning. There are basically seven types of Quality Management and Control tools used as follows:

  • Affinity diagrams: This is similar to mind-mapping that is used to generate ideas that can be linked to create organized patterns of thoughts regarding a particular problem.
  • Process decision program charts: This tool is used to understand goals with respect to the steps on achieving them. It is a great method for contingency planning.
  • Interrelationship diagraphs: It refers to creating relationship of different ideas and scenarios to solve problems.
  • Tree diagrams: It is used to decompose hierarchies like the risk breakdown structure and work breakdown structure. It is also used in visualizing the relationship or hierarchies.
  • Prioritization matrices: This tool helps identify key issues for implementation. It is also used in determining suitable alternatives.
  • Activity network diagram: Also called the arrow diagram, it is used in projecting the scheduling methodologies.
  • Matrix diagrams: It is used to perform data analysis within a matrix to show the strength of the relationship between factors.

This term is defined in the 5th edition of the PMBOK.

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